Answers to Your Questions About Repairs and
Installation in Summer and Winter
Installation in Summer and Winter
"Sunset replaced the entire system for my home. They didn't just guess what my house needed...they actually calculated the needs of my home. (6 other contractors just wanted to put in larger units which would have wasted money). Even better, Sunset will be out in June to tweak the upstairs for the summer months free of charge."
Tim Davis
Q1. What will it cost to have you come out and look at my system and fix it?
A1. It depends on what's wrong with the system and there are many possibilities. Once we see it, we can give you a reliable quote. We'll even waive a $49.00 service call when you have us do the repairs for you. Call Justin or Aaron at (704) 599-1922 for an estimate complete with the explanations you need to make an informed choice.
Q2. How often do I need to put refrigerant in my A/C system?
A2. Never, unless there's a leak in the system or it was never charged properly to begin with.
Q3. How often should I have my Heating and A/C system serviced?
A3. Twice a year. Once in spring, once in fall
Q4. Should I be seeing water in the drain pan of my A/C system?
A5. No. If there's water in the drain pan, there may be a more serious problem. For example, a plugged drain line could result in a leaky ceiling or flooding. It could also cause problems with the electrical components on your furnace. Bio issues like mold are possible as well. Another, more serious problem could be that the A/C system freezing up because it's low on refrigerant.
Q5. How often should I change my air filters?
A5. It depends on the type of filters. Most of them you want to change every 30-45 days. Other, specialized filters last longer.
Q6. Is it better to repair or replace my system?
A6. Every situation is unique. There are several things to consider. These include the cost of the repairs as well as the age, condition, and efficiency of your equipment. For an older system with expensive repairs, it's usually not worth it if something else goes wrong because then, it becomes a money pit. On the other hand, if the system is newer or the fixes are modest, repairs may be the economical choice.
Q7. How can I save on my A/C bill?
A7. Preventative maintenance twice year with an AC system tune-up. Also, change your air filters on a regular basis. Treat your AC system with the same respect you give your car when it comes to maintenance (like oil changes every 3,000 miles)
Q8. What do you charge for a preventative maintenance call on my A/C system?
A8. Plans start as low as $79 for just A/C and $129 a year for the complete HVAC system. Call Justin or Aaron at (704) 599-1922 for more details.
A1. It depends on what's wrong with the system and there are many possibilities. Once we see it, we can give you a reliable quote. We'll even waive a $49.00 service call when you have us do the repairs for you. Call Justin or Aaron at (704) 599-1922 for an estimate complete with the explanations you need to make an informed choice.
Q2. How often do I need to put refrigerant in my A/C system?
A2. Never, unless there's a leak in the system or it was never charged properly to begin with.
Q3. How often should I have my Heating and A/C system serviced?
A3. Twice a year. Once in spring, once in fall
Q4. Should I be seeing water in the drain pan of my A/C system?
A5. No. If there's water in the drain pan, there may be a more serious problem. For example, a plugged drain line could result in a leaky ceiling or flooding. It could also cause problems with the electrical components on your furnace. Bio issues like mold are possible as well. Another, more serious problem could be that the A/C system freezing up because it's low on refrigerant.
Q5. How often should I change my air filters?
A5. It depends on the type of filters. Most of them you want to change every 30-45 days. Other, specialized filters last longer.
Q6. Is it better to repair or replace my system?
A6. Every situation is unique. There are several things to consider. These include the cost of the repairs as well as the age, condition, and efficiency of your equipment. For an older system with expensive repairs, it's usually not worth it if something else goes wrong because then, it becomes a money pit. On the other hand, if the system is newer or the fixes are modest, repairs may be the economical choice.
Q7. How can I save on my A/C bill?
A7. Preventative maintenance twice year with an AC system tune-up. Also, change your air filters on a regular basis. Treat your AC system with the same respect you give your car when it comes to maintenance (like oil changes every 3,000 miles)
Q8. What do you charge for a preventative maintenance call on my A/C system?
A8. Plans start as low as $79 for just A/C and $129 a year for the complete HVAC system. Call Justin or Aaron at (704) 599-1922 for more details.
Q1. Why does your company need to run a heat load calculation when replacing my system?
A1. It's a North Carolina state code requirement. Plus, it's the only way to ensure the system is the right size for your home, so you enjoy the greatest comfort possible. Without a heat load calculation, deciding on the size of the system is a guess at best. And there are new technical factors to take into account. For example, the new 410A refrigerants have completely different properties than the older style refrigerants still widely in use and this greatly affects how much cooling they can provide. Naturally, this is a detailed subject and if you'd like to know more, call Justin or Aaron at (704) 599-1922.
Q2. Do I need to have a permit when I replace my system?
A2. Yes. This is required by the North Carolina state code.
Q3. Do you have to have a license to install an AC or heating system?
A3. Yes. Our North Carolina state licenses are 23836 and 23885. On a regular basis, we see systems installed by unlicensed contractors. The money homeowners saved using these unscrupulous contractors wound up costing them double or triple to remove a malfunctioning and unsafe system and have a new one properly installed by a licensed professional. http://www.nclicensing.org
Q4. Should I choose a contractor based on the brands they carry?
A4. No. Brand matters when it comes to the manufacturer's warranty, and capacity and quality, but brand is not the most important factor. Your needs and the unique qualities of your home make design, installation and setup of today's equipment the keys to a system that operates efficiently and gives you the comfort you deserve. Choosing the right contractor is the most important factor when replacing your system. Call Justin or Aaron at (704) 599-1922 and schedule your system replacement analysis today.
A1. It's a North Carolina state code requirement. Plus, it's the only way to ensure the system is the right size for your home, so you enjoy the greatest comfort possible. Without a heat load calculation, deciding on the size of the system is a guess at best. And there are new technical factors to take into account. For example, the new 410A refrigerants have completely different properties than the older style refrigerants still widely in use and this greatly affects how much cooling they can provide. Naturally, this is a detailed subject and if you'd like to know more, call Justin or Aaron at (704) 599-1922.
Q2. Do I need to have a permit when I replace my system?
A2. Yes. This is required by the North Carolina state code.
Q3. Do you have to have a license to install an AC or heating system?
A3. Yes. Our North Carolina state licenses are 23836 and 23885. On a regular basis, we see systems installed by unlicensed contractors. The money homeowners saved using these unscrupulous contractors wound up costing them double or triple to remove a malfunctioning and unsafe system and have a new one properly installed by a licensed professional. http://www.nclicensing.org
Q4. Should I choose a contractor based on the brands they carry?
A4. No. Brand matters when it comes to the manufacturer's warranty, and capacity and quality, but brand is not the most important factor. Your needs and the unique qualities of your home make design, installation and setup of today's equipment the keys to a system that operates efficiently and gives you the comfort you deserve. Choosing the right contractor is the most important factor when replacing your system. Call Justin or Aaron at (704) 599-1922 and schedule your system replacement analysis today.
Q1. What do you charge for a preventative maintenance call on my heating system?
A1. Plans start as low as $79 for just Heating and $129 a year for the complete HVAC system.
Call Justin or Aaron at (704) 599-1922 for more details.
Q2. How do I know if my furnace safe to operate?
A2. Safety comes first and the only way to know for sure is with a thorough inspection. You'll want to do this every year on the heat exchanger and all other safety components.
Q3. Why does my heat pump have ice on the outside and smoke coming out of the outdoor unit?
A3. In most cases, this is normal operation. The system is in defrost mode similar to what your refrigerator does on a daily basis (in most cases). The smoke you see is really steam from the system being in a defrost mode.
Q4. Why is my upstairs hotter than my downstairs?
A4. Most likely there is an air balancing problem. With proper assessment and follow-on design of the HVAC system, you can correct this very affordably. When you do, you'll enjoy more even temperatures and greater comfort. Typically, these assessments run $99 for auditing your home's air flow performance. We often turn up things other professionals miss and we give you options of good, better, and best to choose from. Call Justin or Aaron at (704) 599-1922 for more details.
Q5. What can we do to cut our heating bills?
A5. Provide proper humidification for the home in winter time. For example, keeping humidity a little higher will let you set the temperature a little lower. You can have a humidifier component installed directly to your HVAC system. Also, seal off drafts from doors and windows to stop cold air from entering. Plus, have your systems serviced every year.
A1. Plans start as low as $79 for just Heating and $129 a year for the complete HVAC system.
Call Justin or Aaron at (704) 599-1922 for more details.
Q2. How do I know if my furnace safe to operate?
A2. Safety comes first and the only way to know for sure is with a thorough inspection. You'll want to do this every year on the heat exchanger and all other safety components.
Q3. Why does my heat pump have ice on the outside and smoke coming out of the outdoor unit?
A3. In most cases, this is normal operation. The system is in defrost mode similar to what your refrigerator does on a daily basis (in most cases). The smoke you see is really steam from the system being in a defrost mode.
Q4. Why is my upstairs hotter than my downstairs?
A4. Most likely there is an air balancing problem. With proper assessment and follow-on design of the HVAC system, you can correct this very affordably. When you do, you'll enjoy more even temperatures and greater comfort. Typically, these assessments run $99 for auditing your home's air flow performance. We often turn up things other professionals miss and we give you options of good, better, and best to choose from. Call Justin or Aaron at (704) 599-1922 for more details.
Q5. What can we do to cut our heating bills?
A5. Provide proper humidification for the home in winter time. For example, keeping humidity a little higher will let you set the temperature a little lower. You can have a humidifier component installed directly to your HVAC system. Also, seal off drafts from doors and windows to stop cold air from entering. Plus, have your systems serviced every year.
Q1. How can I lower my gas bill?
A1. Look at a hybrid system which uses a heat pump with a gas furnace. When the heat pump and furnace are installed properly, you'll enjoy the greatest comfort at the lowest cost.
Q2. Is it better to install an 80% furnace or a 90% furnace?
A2. It depends. An 80% furnace is usually an easier install with fewer requirements than a 90% furnace. On the other hand, a 90% furnace can save you more energy over time. The installation requirements of your home determine whether a 90% furnace's savings over time will recoup the cost of a more demanding installation. This is why you need an experienced contractor to help with the proper design and payback calculations. Call Justin or Aaron at (704) 599-1922 and find yourself making the wise choice.
Q3. How long will it take to install my heating system?
A3. Typically, a furnace requires one business day to complete.
A1. Look at a hybrid system which uses a heat pump with a gas furnace. When the heat pump and furnace are installed properly, you'll enjoy the greatest comfort at the lowest cost.
Q2. Is it better to install an 80% furnace or a 90% furnace?
A2. It depends. An 80% furnace is usually an easier install with fewer requirements than a 90% furnace. On the other hand, a 90% furnace can save you more energy over time. The installation requirements of your home determine whether a 90% furnace's savings over time will recoup the cost of a more demanding installation. This is why you need an experienced contractor to help with the proper design and payback calculations. Call Justin or Aaron at (704) 599-1922 and find yourself making the wise choice.
Q3. How long will it take to install my heating system?
A3. Typically, a furnace requires one business day to complete.
Our Services
From A to W
From A to W
* Air Balancing
* Air Conditioning Systems
* Blower Door Testing
* Duct Work
* Electric Furnaces
* Gas Furnaces
* Gas Packs
* Heat Pumps
* Hybrid Heating Systems
* Indoor Air Quality
* Maintenance Agreements
* Plumbing
* Thermostats
* Water Heaters (Gas and
Electric)
* Air Conditioning Systems
* Blower Door Testing
* Duct Work
* Electric Furnaces
* Gas Furnaces
* Gas Packs
* Heat Pumps
* Hybrid Heating Systems
* Indoor Air Quality
* Maintenance Agreements
* Plumbing
* Thermostats
* Water Heaters (Gas and
Electric)
Justin Bennie and Aaron Smith provide...
Charlotte Heating & Air Conditioning
704-599-1922
Call Justin or Aaron Now... 704 - 599 - 1922
Financing Available
